Shipping

  • UK Shipping: We offer free standard shipping on all UK orders over £50. Orders under £50 will incur a shipping fee of £5.95. We also offer next day dispatch shipping at a fee of £7.95.
  • Delivery Times: Please allow 2-5 business days for standard UK mainland delivery.
  • Order Tracking: You will receive an email with a tracking number once your order has been shipped.

Returns

  • Returns Window: You may return unopened items within 14 days of receipt.
  • Return Process: To initiate a return, please contact us at sales@redespresso.co.uk with your order number and reason for return. We will provide you with return instructions.
  • Return Shipping: You are responsible for the cost of return shipping.
  • Refunds: Once we receive your returned item, we will process a refund to your original payment method. Please allow 5-7 business days for the refund to appear on your statement.
  • Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement or refund.  

Please note:

  • Sale items are final and cannot be returned.
  • Shipping costs are non-refundable.

If you have any further questions regarding our shipping and returns policy, please don’t hesitate to contact us.